Frequently Asked Questions

Yes — supporting veterans and first responders is part of who we are, and we offer discounts for veterans, active military, first responders, and seniors. Mention it when you book and the crew will apply it to your approved price.

Every project is unique, so multi-item jobs are quoted with a free estimate before any work begins. Single-item pickups have transparent "starting at" pricing — for example, sofas and mattresses start at $99. You always approve the exact price before we touch anything.

By volume, with a free firm estimate after photos or a walkthrough — a two-bedroom condo and a packed four-bedroom house are very different jobs. Working after an estate sale usually lowers the price, and the estate receives itemized donation receipts for everything charitable.

Single-item pickups have clear starting-at prices that serve as the practical minimum for a truck visit. If your item qualifies, you'll see the starting price in the quote flow before you commit to anything.

Multi-item jobs are priced by how much of the truck your items fill — a quarter load, half load, and so on. The crew measures against marked load lines in the truck bed, shows you, and confirms the price before loading. It's the fairest method in the industry because you can see exactly what you're paying for.

No hidden fees — stairs, long carries, and disassembly are factored into your upfront quote, which you approve before we start.

If you only need one thing gone — a sofa, fridge, mattress, TV — you get instant "starting at" pricing online instead of waiting for an estimate. The crew confirms the final price on arrival.

Often, yes — if your items are already in the driveway or garage-front, the job goes faster and the estimate usually reflects that. But don't strain your back to save a few dollars; in-home removal exists so you never have to lift anything.

Every multi-item project is unique, so we confirm an exact price with a free estimate — typically based on how much of our truck your items fill. You approve the price before any work begins.

Because honest multi-item pricing depends on volume, access, and material — and any company quoting a firm number sight-unseen plans to renegotiate in your driveway. Every project is unique, so we confirm exact pricing with a free estimate before any work begins.

Full-load pricing depends on your area, the material (dense construction debris weighs more than furniture), and disposal fees, so we confirm it with a free estimate rather than guessing online. Our trucks hold roughly 8 pickup-truck loads, and you approve the exact price before anything is loaded.

Yes — every estimate is free with no obligation. Submit photos and a list of items through our quote form and we will confirm pricing before scheduling.

Once the crew confirms your price on site and you approve it, that number is final — it cannot go up mid-job. If the actual load turns out smaller than estimated, the price goes down. Surprises only work in one direction at Nimble: yours.

No. Stairs, elevators, long carries, disassembly, fuel, and disposal are all included in the quote you approve. The price you say yes to is the price on your receipt.

Use the quote form on our homepage: tell us what you're getting rid of, optionally add photos, enter your address, and pick a time. Multi-item jobs get a free custom estimate; single items show starting prices instantly.

Exceptionally heavy or dense loads — pianos, concrete, large safes — are quoted individually because they take extra crew and equipment, and your estimate will say so clearly up front. Ordinary heavy items like appliances and sleeper sofas carry no surcharge.

If you have a written quote from a licensed, insured competitor for the same scope, send it with your estimate request and we'll do our best to beat it. We won't match unlicensed haulers — their price leaves out insurance, legal disposal, and the donation run, and one dented door frame erases the savings.

Crews run 8 AM to 6 PM, seven days a week, with arrival windows at 8–10, 10–12, 12–2, 2–4, and 4–6. Commercial jobs can be scheduled outside these hours — after-hours and overnight work is routine for businesses.

Not necessarily. Many customers leave items in a garage, driveway, or curbside and approve the final price by text. For indoor pickups we just need someone 18+ to provide access.

Florida rain rarely stops us — crews work through ordinary showers, especially for indoor and garage jobs. For severe weather (lightning, named storms), we'll contact you proactively to reschedule at no charge.

Yes — after named storms we run extended hours and prioritize debris that blocks driveways or creates hazards. Demand spikes after a storm, so book as soon as you can assess your property; we work the queue in order received with safety issues first.

The crew calls 30 minutes before arrival, so you'll have warning. If something comes up, reply to the confirmation text to reschedule — there's no fee as long as the crew hasn't been dispatched. Many pickups can also proceed without you if items are accessible and you approve the price by text.

Yes — we handle gate codes, guardhouse check-ins, COI requirements, freight elevator bookings, and building move-out rules every day. Add your community's requirements to the booking notes and we'll arrive with the paperwork already handled.

In most service areas, yes. Book before early afternoon and we can usually arrive the same day; otherwise next-day windows are almost always available.

Yes, we run crews seven days a week, including Saturday and Sunday arrival windows at no extra charge.

Of course. You can reschedule or cancel from your customer portal or by replying to your confirmation text — no fees as long as we haven't dispatched the crew.

Yes — the whole flow is online: describe your items, add photos, pick your window, done. The only call you'll get is the crew's 30-minutes-out heads-up, and even price approval can happen by text.

Single items are usually in the truck within 15 minutes of arrival. Garage cleanouts typically run one to two hours, and full estate cleanouts most of a day. Your estimate includes a realistic time expectation so you can plan around it.

For a specific date — a closing, a delivery, a move — booking two to three days ahead guarantees your preferred window. For 'whenever, just soon,' same-day and next-day windows are usually open. Weekends and end-of-month dates fill fastest.

Yes — it's one of the most popular ways to use us. Book your window for the same day your new furniture arrives or your movers load, and the old items disappear in the same afternoon. Tell us about the timing in your booking notes and we'll plan around it.

Yes — you'll get a booking confirmation, a reminder, and a call or text from the crew about 30 minutes before they arrive in your two-hour window. No surprise doorbells, no all-day waiting.

We offer same-day and next-day availability in most of our Florida service areas. Choose a two-hour arrival window that works for you when you book.

Yes — uprights, consoles, spinets, and grands, moved by crews with piano boards, straps, and the training to use them. Pianos are quoted individually because weight and stairs matter; playable pianos are offered for donation first.

Constantly — Florida sun and salt air retire more patio sets than anywhere in America. Aluminum frames are recycled, decent sets are donated, and sun-rotted pieces are disposed of responsibly.

Yes — desks, chairs, cubicles, conference tables, and filing cabinets (emptied, or we'll bag contents for your shredding vendor). Single office items can be booked instantly online; full suites get a free walkthrough estimate.

Yes — attics, crawl-space storage, and garage rafters included. Our crews handle the ladder work and the heat; you point at boxes from the comfort of the hallway. Attic jobs are best booked for morning windows in summer.

Yes — including garage units and chest freezers. Please empty them first; we handle the disconnection, the doorway geometry, and EPA-compliant refrigerant reclamation before the metal is recycled. Refrigerator pickup has clear starting-at pricing online.

Yes — already-disconnected fixtures from bathroom remodels are routine loads, including cast-iron tubs (which are heavy enough that you definitely want us doing the stairs). Plumbing disconnection itself belongs to your plumber.

Anything with a plug or a battery, roughly: TVs, monitors, computers, printers, stereos, game consoles, routers, cables, phones, and small appliances with circuit boards. All of it goes to certified electronics recyclers rather than the trash — which for many of these items is also the law.

Yes — drywall, lumber, flooring, tile, cabinets, fixtures, and general demo debris from residential and commercial projects. Heavy masonry and roofing tear-off are weight-limited, so describe the load and we'll confirm what fits.

Yes — disassembly included. We break down trampolines, swing sets, and wooden play structures and haul every piece, including the anchors. Metal frames are recycled.

Yes — bagged and boxed household contents are standard cleanout fare. Wearable clothing and readable books are strong donation candidates, so much of this category goes to charity rather than disposal, with a receipt to you.

Grills, yes — gas or charcoal, hauled and metal-recycled. Propane tanks, no: they're pressurized hazardous items that need a propane exchange or your county hazmat program. Detach the tank and we'll gladly take everything else.

Yes — both already-pulled rolls and full tear-out service where we pull the carpet, padding, and tack strips ourselves and sweep the subfloor. Per-room pricing keeps quotes simple.

Yes — tank and tankless units from the garage, closet, or even the attic. Water heater pickup has clear starting-at pricing online, and every unit goes to metal recycling.

Yes, in household quantities — the set in the garage corner is fine. Tires carry state-mandated recycling fees, which your estimate will reflect transparently. Large commercial tire loads need a specialty recycler.

Yes — treadmills, ellipticals, bikes, rowers, and full home gyms, with disassembly included. Working equipment is donated where possible, and the steel in broken machines goes to metal recycling.

Yes — sleeper sofas, sectionals, bed frames, and wall units that won't clear a landing get taken apart as part of the job, at no extra line item. It's included in the price you approve before work begins.

Yes — pumps, filters, ladders, covers, deflated above-ground pools, and pool-deck furniture. We disassemble above-ground pool walls and frames as part of the job. In-ground pool demolition is excavation work and not something we do.

Absolutely. Our insured crews remove items from anywhere — upstairs bedrooms, basements, attics, backyards. You never need to move anything to the curb.

Yes. Offices, retail, restaurants, contractors, and property managers use us for one-time cleanouts and recurring pickups. Ask about scheduled service.

Yes — hot tub removal is one of our specialties. We disconnect, cut down, and haul away spas of any size and leave the pad swept clean.

We cannot haul wet paint, solvents, fuels, or other household hazardous waste. Your county's hazardous waste facility is the right destination; dried-out latex paint cans are usually fine to include.

Yes, with compassion and zero judgment. Our crews work at your family's pace, set aside keepsakes, and handle donation, recycling, and disposal of the rest.

Yes — mattress and box spring pickup starts at $99, from any room in your home. Components are recycled where facilities allow.

Yes — we tear down wood, metal, and plastic sheds and haul away all debris in the same visit. Send photos through the quote form for a fast estimate.

Yes, we empty storage units of any size — often within 24 hours — and sweep them out so you can stop paying rent.

Yes — refrigerators, freezers, and AC units are handled according to EPA rules, with refrigerants reclaimed by certified processors before recycling.

We take almost everything non-hazardous: furniture, appliances, electronics, yard waste, construction debris, and more. We cannot haul hazardous materials such as wet paint, chemicals, asbestos, gasoline, or medical waste.

Most hot tub removals take 60 to 90 minutes on site: disconnect verification, cutting the shell into sections, hauling the pieces, and sweeping the pad. Tight access or deck-mounted tubs can add time — your estimate sets the expectation up front.

Yes, we haul TVs, monitors, computers, printers, and other e-waste, and we route them to certified electronics recyclers rather than the landfill.

Yes — branches, palm fronds, bagged clippings, and storm debris are all fair game. We can also haul old fencing, pavers, and outdoor furniture.

It varies by load, but on typical household jobs a substantial share — often around half — is donated or recycled: furniture to charities, metals and appliances to recyclers, electronics to certified e-waste processors, cardboard to paper recycling. Landfill is the last stop, not the first.

Yes — appliances, grills, fencing, shelving, water heaters, swing sets, and shed panels are pulled from every load and taken to metal recycling. Steel and aluminum are endlessly recyclable, and very little metal we touch ever sees a landfill.

Rarely — most charities decline used mattresses for hygiene and regulatory reasons, even clean ones. The good news: mattresses recycle well where facilities exist, with the steel, foam, and fiber separated. We route yours to the best available option and tell you which it was.

In many regions, yes — facilities separate the steel springs (recycled as scrap metal), foam (carpet padding), and fiber. Availability varies by county, so we route each mattress to the best option in your area and dispose responsibly where recycling isn't available.

Everything electronic we collect goes to certified electronics recyclers, who recover metals from circuit boards and safely contain the lead and mercury in old screens. We recommend wiping or removing hard drives before pickup — data handling stays in your hands.

Yes — our donation pickup service collects usable items from inside your home, delivers them to local charities, and emails you the itemized receipt. It's the answer for items too good to dump but too heavy to deliver yourself.

Local ones, chosen by county and by what each organization actually needs — furniture banks, charity resale stores, veterans' organizations, and community programs near your pickup address. If you have a preferred charity, tell us when booking and we'll route there when they can accept.

When donate-able items from your job are delivered to a charity, we email you an itemized receipt naming the organization — typically within a few days of pickup. Keep it for tax season; for high-value donations, your tax professional can advise on valuation.

Clean, working, structurally sound items: solid furniture, functioning appliances, kitchenware, books, tools, bikes, and sporting goods. Heavily worn upholstery, stained mattresses, and broken items don't qualify — our crew will tell you honestly which pile each item belongs in.

Yes — estate cleanout donations are documented with itemized receipts emailed to whoever administers the estate. Executors often need this paperwork, and it's standard practice on every estate job we run.

Not directly — the work of careful handling and charity delivery is the same as hauling. But the itemized donation receipt often has real tax value, which many customers find offsets a meaningful part of the job cost. Ask your tax professional about your situation.

Yes. Donation and recycling are core to how we operate — usable furniture and household goods go to local charities, and metals, electronics, and cardboard are recycled. We can provide donation receipts.

Items are sorted after pickup: usable goods are donated locally, recyclables are recycled, and only true waste goes to licensed disposal facilities.

All of PSL — Tradition, St. Lucie West, Torino, and the east side — plus Fort Pierce, Jensen Beach, Stuart, and Port Salerno on the same daily routes. One booking covers properties in any of them.

Yes — Sarasota and Bradenton share daily routes, covering downtown Sarasota, Gulf Gate, Palmer Ranch, the Bradenton river districts, and out toward Lakewood Ranch. Estate and downsizing cleanouts are our most-booked service in both.

Yes — from Sebastian and Vero Beach down through Fort Pierce, Port St. Lucie, Jensen Beach, Stuart, Hobe Sound, and into Jupiter and Palm Beach Gardens. Trucks run the corridor daily, with same-day windows in most of it.

Yes — Hutchinson Island, Clearwater Beach, the Fort Lauderdale and Hollywood beach corridors, and other bridge-accessible island communities are all in coverage. Island condo buildings often have strict move rules; note them when booking and we'll arrive prepared.

Yes — downtown, Flagler Village, and beach-corridor buildings are daily territory. We send the COI to your building ahead of time, reserve the freight elevator where required, and pad the hallways. Just include your building's requirements when you book.

We cover the populated corridor from Boca Raton through Delray Beach, Boynton Beach, West Palm Beach, Palm Beach Gardens, Jupiter, and Tequesta. If your address sits between or just outside those cities, enter it in the quote form — coverage is confirmed instantly.

Two ways: browse our locations page for your city, or just enter your address in the quote form — it confirms coverage on the spot. We serve 50+ cities across Southeast Florida, the Treasure Coast, Tampa Bay, and Greater Orlando.

We serve Miami and Hialeah plus the northern Miami-Dade corridor, with full coverage continuing into Broward. Condo and high-rise pickups are a specialty — COIs and freight-elevator coordination are handled before the crew arrives.

Yes — short-term rental turnovers are a core Orlando service. We clear and refresh furnishings between bookings, work to your turnover calendar, and keep COIs on file with the major management companies and resort communities.

Usually, yes — Tampa is one of our highest-coverage areas, with crews running daily from South Tampa through New Tampa and out to Brandon and Riverview. Book before early afternoon and a same-day two-hour window is typically available.

Not within our published service areas — travel is built into normal pricing. Addresses well outside our coverage map may be quoted with distance factored in, and we'll always say so before you commit.

We serve Southeast Florida, the Treasure Coast, Tampa Bay, and Greater Orlando — 50+ cities in total. Check your city page or enter your address in the quote form to confirm coverage.

Yes — barns, sheds, pastures, and long driveways are all in a day's work in places like Plantation Acres, Jupiter Farms, Davie, Plant City, and the Black Hammock. We drive to where the junk sits; nothing needs to be staged by the road.

Yes — rebrand sweeps, fixture rollouts, and closure clear-outs across multiple sites run on one coordinated schedule with consolidated reporting and invoicing. Tell us the site list and target dates; we build the plan.

Yes — weekly, monthly, or on-call schedules with priority dispatch for businesses that generate steady volume: property managers, retailers, contractors, and restaurants. One agreement, one contact, consolidated invoicing.

Yes — COIs naming your building or community as certificate holder are issued on request, usually same-day. Send the building's requirements with your booking and the certificate reaches management before the crew does.

Yes — after-hours, overnight, and pre-open windows are standard for retail, restaurants, and offices. Your customers never see a cleanout in progress, and your team never works around one.

Yes — full trash-outs for banks, asset managers, and investors, with time-stamped photo documentation before and after. We work from lockbox access and deliver the property broom-clean and photo-verified.

Extensively — eviction and abandonment cleanouts with before/after photo documentation, between-tenant turnovers, common-area hauls, and portfolio pricing for recurring volume. One point of contact and invoicing that matches how you bill owners.

For established commercial accounts and recurring arrangements, yes — terms are part of the account setup. First-time one-off jobs are payable on completion like residential work. W-9s provided without the usual chase.

Yes — racks, shelving, displays, slatwall, mannequins, and back-of-house equipment, removed overnight during rebrands, remodels, or closures. Multi-location rollouts run on one coordinated schedule.

We accept all major credit and debit cards, Apple Pay, Google Pay, tap-to-pay on site, cash, and checks. Payment is collected after the work is done and you've approved it.

After the job you'll review charges and pay by card, digital wallet, tap-to-pay, cash, or check. The checkout includes optional tip presets that go 100% to your crew.

Our trucks carry roughly the equivalent of 8 pickup-truck loads. Most whole-room cleanouts fit in a single trip.

Yes — Nimble Junk Removal is fully licensed and insured. Certificates of insurance are available on request for commercial and HOA jobs.